EAP, Personal Counseling, and Mental Health

Mental health is health. We envision a world in which mental health is valued, promoted, and protected and where everyone can access the mental health care they need.

GE Appliances is committed to providing a variety of connection points and resources to our employees and their family members for everything from depression to addiction to caring for elderly family members. We encourage you to take advantage of these resources to navigate personal issues and mental health illnesses. GE Appliances’ Employee Assistance Program is confidential and free to all employees and their dependents.

Connect to Your Resources

Online/Phone

U.S.
855-873-4932
AnthemEAP.com

Mental Health Crisis: 988

Smoking, Alcohol and Opioid Use: Pelago

India
1to1Help

Puerto Rico
MCS Solutions

China
400-619-1990

Onsite

Appliance Park & The Forum
CareATC – Onsite
502-452-0777
Visit careatc.com/patients to schedule an appointment at any location.

Decatur
CareATC – Onsite
256-580-7702 or dial ext. 346
Visit careatc.com/patients to schedule an appointment at any location.

Roper
Wellness Center, powered by CareATC
706-638-3559
Visit careatc.com/patients to schedule an appointment at either location.

Monogram
CareATC Onsite Counselor
731-244-2523
Visit careatc.com/patients to schedule an appointment at either location.

EAP Helps with:

  • Depression, anxiety & stress management
  • Grief/loss
  • Sleep issues
  • Abuse & domestic violence
  • Substance abuse
  • Transitions
    • Divorce
    • Empty nest
    • New parent
  • Communication challenges or conflict management
    • Work
    • Family
    • Marriage
    • Children

In addition to counseling, the EAP can provide resources to get help with:

  • Childcare
  • Elder care
  • Legal/mediation

You, any member of your household, and any dependents living away from home may access services. The EAP covers five free sessions per issue. 

Counselor Options

Connect with a licensed professional counselor for confidential in-person sessions through CareATC or Anthem. Up to five free visits per issue. See below for details.

Appliance Park & The Forum Counselor through CareATC: Liz Roberts
Located: Onsite
Call: 256-580-7702 or ext. 346

Elizabeth “Liz” Roberts is a Licensed Professional Clinical Counselor and a Certified Clinical Trauma Professional with 15 years of experience working in the mental health field. She received her B.A. in Psychology and her M.Ed. in Counseling Psychology from the University of Louisville. Liz provides trauma-informed care to individuals, couples, and families, and focuses on a person-centered, mindful, and strength-based approach to therapy. She specializes in treating depression, anxiety, trauma, grief/loss, suicide bereavement, as well as relationship and adjustment issues. Outside of work, Liz enjoys watching movies, cooking, crafting, and spending time with her husband and fur babies.


Decatur Counselor through CareATC: Nikama West
Located: Onsite
Call: 256-580-7702 or ext. 346

Nikama is a Licensed Independent Clinical Social Worker in Decatur, Alabama. She received her BA in Sociology at Wayne State University in Detroit, Michigan and her Master of Social Work at the University of Southern California. Nikama has experience in providing services to adults, adolescents and children. She emphasizes trauma-informed care and focuses on a person-centered, mindful, and strength-based approach to ensure compassion while counseling individuals to bring forth building, healing, and resilience. Nikama enjoys providing support to individuals dealing with grief, depression, adjustment, anxiety, PTSD, and other trauma. She wants you to feel safe, seen, heard, empowered, and looks forward to connecting with you.

In her free time, Nikama loves traveling, being in nature, trying new food, decorating, and spending quality time with friends and family.


Roper Counselor through CareATC: Mary McFarland
Located: Onsite at the Wellness Center
Call: 706-638-3559


Mary McFarland, a Licensed Professional Counselor, has over 30 years of experience in mental health services. She earned her BA from the University of Michigan – Dearborn and her MA from Oakland University.

She offers individual and family counseling for issues like anxiety, depression, Bipolar Disorder, PTSD, Schizophrenia, substance use, ODD, ADHD, and adjustment issues. Besides counseling, Mary enjoys traveling with her husband and spending time with her grandchildren.


Monogram Counselor through CareATC: Jeffrey Bernier
Located: Onsite
Call:
731-244-2523

Jeffrey Bernier, a Licensed Clinical Social Worker, has over 30 years’ experience enriching lives in the mental health field.

A proud Navy veteran, Jeffrey brings a compassionate, person-centered approach to his work, helping individuals and families navigate life’s challenges.

Jeffrey is a graduate of the University of Lowell and Boston University. When he’s not empowering clients, he loves spending time with his family, strumming his guitar, and enjoying sports.

Anthem EAP for all U.S. Sites
Call: 1-855-873-4932
Code: GEAppliances

Call Anthem EAP for in-person sessions. You will be paired with a local licensed professional counselor.

Up to five free visits per issue, at no cost, for all employees and family members.


Talkspace

Engage in counseling from the convenience of your device. Messages and live sessions through text, voice, or video.

You receive five sessions for each unique presenting issue. One “session” generally equals one week of Talkspace access and the ability to send unlimited messages to your counselor, or one completed live video session.

Call the EAP at 1-855-873-4932 or visit talkspace.com/associatecare and register. When prompted to enter Organization Code, enter: EAP GEAppliances

Up to five free visits per issue, at no cost, for all employees and family members.


LiveHealth Online

Connect to a licensed therapist through video using your smart phone, tablet, or computer with a camera. Call the EAP at 855-873-4932 and ask for access to LiveHealth Online. A representative will provide you with a coupon code and instructions.


Mental Health Matters Presentations

Suicide Prevention
Resilience at Work
Meditation Practice
Psychological Safety
Neurodiversity

External Resources

Emergencies: 988
National Suicide Prevention Hotline

Learn to Live

Taking charge of your emotional well-being is within your reach. With Emotional Well-being Resources, you have the support you need to develop resilience, reduce stress, and practice mindfulness.
https://www.learntolive.com/welcome/ABCBS

Mental Health America

This community-based nonprofit is dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans.

mentalhealthamerica.net

NAMI

NAMI, the National Alliance of Mental Illness, is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

nami.org

Alcohol Meetings

https://loukyaa.org/meetings/
https://www.aa.org/find-aa

How is GE Appliances supporting mental health?

  • Partnering with CareATC and Anthem to provide counseling services (EAP) onsite and virtually
  • Requiring Trauma-Informed Training for all managers
  • Inviting employees to attend mental health training sessions
  • Providing benefits that address wellness issues impacting employees’ mental health (e.g., help for addiction, Type 2 Diabetes diabetes reversal, financial education)
  • Continuing the conversation around mental health as an organization by hosting quarterly Mental Health Matters series that includes live and online content for employees
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